| 132 Reviews
See why our residents are raving! Our Plano, Texas, townhome ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our townhomes for yourself. Our townhomes offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join Shiloh Park townhomes in Plano, Texas today.
Luis Arambula
August 09, 2025
Living here has been a complete nightmare. Despite always paying our rent on time, we've been hit with late fees simply because the property management refuses to provide a proper online portal to view our balance or pay rent. They never emailed us an online portal which is the only way to pay rent and see current balances. Since we didnât know our balance we underpaid and were never told and charged with a late fee. The townhouse has been infested with roaches for months. Multiple pest control companies have confirmed the infestation, yet management has done nothing to address it. We've had to live in these unsanitary conditions while they continue to ignore the issue entirely. Our dishwasher has been broken for months, and management admitted they have working dishwashers sitting unused in vacant units but they "need them for showings." So instead of fixing appliances for paying tenants, they prioritize appearances for potential renters. They will get you to sign that 12 month contract and once itâs a done deal any issues you might have they will not care. They do not answer emails or calls. If you leave an emergency maintenance voicemail donât expect a call back or them to acknowledge your maintenance emergency. To make matters worse, the owner has changed property managers three times in two years. Each new group is just as disorganized and ineffective as the last, with no consistent communication or accountability. The property has continued to decline under this mismanagement. Save yourself the frustration, money, and time. This place is poorly run, increasingly unlivable, and shows zero regard for its tenants.
Briana Stoll
August 07, 2025
I have been waiting on maintenance for weeks to come and service my smoke detectors. Now I have a clogged sink and Iâm afraid that this will take weeks also. Wasps nest are surrounding my apartment and itâs IMPOSSIBLE to get maintenance to complete work orders. The maintenance guy lies and says he has completed work orders when he hasnât. I donât care how nice the office staff is when you come here to apply, the issues start after you become a tenant! I will be reaching out to code enforcement to see if maybe they can get someone to help me around here!!
Nosha Beck
August 04, 2025
Nicki is a very good manager she was very helpful when trying to find a townhome for my family.
Ummulkhayr Saleh
July 29, 2025
I was initially hesitant to go with these townhomes because of their reviews. However, the area is so nice, and everything is conveniently nearby. When I walked into the office, I met Nicki, who informed me that they now have entirely new management. I canât express how much of a great decision the new management made in hiring Nicki. She has been such an incredible help throughout this process! She made everything so smooth and easy. Nicki is not only kind but also very communicative. I was very stressed about needing to find a place and move in as soon as possible, but she took care of everything and completely took that stress off my plate. Nicki, thank you so much for your hard work. Youâre awesome and truly the best!
hanna hanna
June 26, 2025
Nikki Fritz is the best Property Manager! She really cares about everyone.
Eli Quinton
June 21, 2025
The new manager Nicke and the new maintenance Ruben were great - have been nothing but kind, understanding, patient, and very professional. Thank you
Mylessia Martin
June 19, 2025
(Translated by Google) The service at Shiloh Park Tomehouse was excellent; they have a highly qualified staff, and the place is beautiful, clean, and immaculate. I loved it. (Original) La atención en Shiloh Park Tomehouse fue excelente, tienen un personal altamente calificado y el sitio es bello limpio e impecable. Me encanto.
Alyelis Carolina Silva Perozo
May 25, 2025
(Translated by Google) The service at Shiloh Park Tomehouse was excellent. They have a highly qualified staff, and the place is beautiful, clean, and spotless. I loved it. (Original) La atención en Shiloh Park Tomehouse fue excelente, tienen un personal altamente calificado y el sitio es bello limpio e impecable. Me encanto.
Alyelis Carolina Silva Perozo
May 25, 2025
My partner and I have applied for this place and had so many issues getting an update if we were approved or not. We have had appointments scheduled with leasing for tours and they give us a specific time and date but never show up, their office is constantly closed, and they never answer the phone when needed. Do better please mostly for people that are trying to lease with you guys. I do not feel valued as a future resident. The lack of communication is so frustrating!
Caroline Segura
March 14, 2025