| 126 Reviews
See why our residents are raving! Our Plano, Texas, townhome ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our townhomes for yourself. Our townhomes offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join Shiloh Park townhomes in Plano, Texas today.
Update 7/24/20 The same AC unit went out at 5am and reported it immediately to Jas Kirk Property Manager and she called back at 5:30 to say that the...
Chris B.
July 24, 2020
Jas and Jermaine are the best. My move was excellent I dont have no complains
Onuwa Anwuzia
May 29, 2020
Laura Trotter
April 28, 2020
The last communication with René was on 3/3. I haven't been contacted since and feel lied to and forgotten. We will move as soon as we can and I should have...
Chris B.
March 17, 2020
Meredith
February 24, 2020
Issues: Apartment was Not move in ready: The apartment was not move in ready and filthy. We walked in and looked as if the previous tenants just moved out. The floor was scratched and not repaired, light switches were dirty and not replaced, under the sink looked like no one cleaned, the tile and toilets in the bathrooms were not clean. The appliances in the kitchen were worse, the stove, dishwasher has or had a roach infestation. The stove heat belt along the door is broken and the microwave is broken. We were told that the apartment had black appliances on move in. Well our fridge and dishwasher are black and the stove and microwave are white. I brought this up to management immediately and requested my $300 deposit back. The response was $100 off the 2nd months rent, replace the appliances (stove, microwave and dishwasher), and we will send a cleaning crew to the apartment to clean it the next day. The next day they did not show up. We did not see them until 2/13 and our move in was 2/7. When they got to the apartment, all that they cleaned were the appliances that Renee promised to swap out and the bathrooms. The cleaning crew even told me the bathroom seat was disgusting and she would not touch it. We still have not received an update on when the appliances will be replaced and after multiple emails (last one sent on 2/19) no response from anyone. No Working Heater or AC when we moved in: Original move in date was 1/31/20 and had to extend move in date to 2/7/20 with the Manager (Renee) being aware. On 2/7 I discover that the thermostat is not programmed for ac and immediately call the office to fix. The thermostat was swapped out 2/7 and we move in. That night it was 34 or 35 degrees outside and in and we discover that the heater doesn't work! Maintenance came out and checked and realized that their was no Freon in the outside ac unit. So this had to be ordered and we were given 1 space heater for myself, wife and 4 year old and told to buy firewood. The Freon was ordered and not delivered until 2/13/20 so we spent about 6 days and nights in 30 - 45 degree weather each day before this was fixed. It felt like living in a garage, we had to literally walk around in jackets and open the stove to keep yourself warm. We did not agree to pay over $1470.
C Bravo622
February 22, 2020
Issues: Apartment was Not move in ready: The apartment was not move in ready and filthy. We walked in and looked as if the previous tenants just moved out....
Chris B.
February 22, 2020
I just moved into this place and have only lived here 2 weeks but from the start I have had issues with management. I should have known that it would have been a bad choice. We have been getting the run around since before we moved in. There was a girl we were dealing with when we first came to see the apartment, and when we came back the NEXT DAY, she had been fired. Again that should have been a red flag, but we wanted to stay in this area because of my family being so close by. So we begin the process, we never get an exact answer in how much weâre going to bring the first day we move in. We donât get an exact amount until the DAY BEFORE WE MOVE IN. We move in and thereâs roaches. We were told that they just sprayed the day before and they wonât be out again for another 2 weeks. Ok great so we live with roaches for 2 weeks, I can deal with that. But then I start cooking on the stove and notice every time I turn on a burner, roach droppings are falling out of the stove and into the stove top. WE HAVE BEEN DEINF WITH THIS FOR 2 WEEKS. We have brought it to the managers attention, Rene. She told us that pest control will be out that Thursday or Friday....come Friday, nothing. So we go in Monday, she says theyâll be here Tuesday. Nothing Tuesday. Now itâs Wednesday and supposedly theyâll be here tomorrow. Oh and supposedly they came yesterday but tell me why I still have roach droppings and a dead roach in my clock on my stove???? If they had come yesterday and cleaned it, there should be nothing falling out. This is disgusting and a health hazard to be cooking on this stove. My husband asked her if she would cook for her family on a stove that does that and of course she has no answer to that. She is rude and unprofessional. I wouldnât recommend this place to anyone.
Lanay Laviera
February 19, 2020
Caroline Beetler
January 15, 2020
Mimi Iyogun
December 24, 2019
