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Reviews

Shiloh Park Logo


3.23

| 132 Reviews


3500 E Park Blvd, Plano TX 75074

972-424-0216

http://www.shilohparkapts.com


See why our residents are raving! Our Plano, Texas, townhome ratings showcase the benefits and rewards of living in our thriving community. Here, we value all our resident’s voices and can't wait for you to see our townhomes for yourself. Our townhomes offer an incredible location with close access to various popular attractions. If you have any comments or suggestions, please let us know! We appreciate the feedback, good or bad. Join Shiloh Park townhomes in Plano, Texas today.


Reviews List

M

James made the touring process a breeze! Very professional and polite when showing me the unit

Matthew Thom

May 27, 2026

M

I lived in apartment 803A with my family for 4 years, and it is extremely sad to see this once-amazing community deteriorate so quickly under the new management. They simply do not care about the residents anymore. It feels like they are just trying to squeeze every penny out of you by constantly adding unexplained fees. For example, they kept charging me for PDLW even though I already had my own renter's insurance on file with "Shiloh Park" explicitly listed on the policy, and they refused to explain or remove the charge. Maintenance is essentially non-existent; I opened a service ticket for a broken water heater, and even after speaking to the maintenance guy in person (who claimed he ordered a part), it was never fixed before we moved out. I also submitted a ticket for an AC unit that stopped cooling during hot weather, and no one ever showed up to look at it. We eventually had to move out because management just does not care about our living conditions. The move-out process was an absolute nightmare. They kept our entire security deposit and forced us to pay an extra balance on top of it. This included charging me to replace cheap, poor-quality flooring. I had explicitly noted pre-existing issues with this floor on my move-in document, and the material simply deteriorated further from normal use over my four years there. When I disputed the charges, the Community Manager, James C., kept telling me he was "doing me a favor" by charging me these amounts. When I finally escalated the unjust charges to the corporate office, Sarah M. actually admitted that they couldn't even find my original "Move-In Inventory and Condition Form" to justify their claims, and then tried to charge me even more! I ended up just paying the final bill because dealing with this management company was too much of a nightmare. Save yourself the stress and look elsewhere. They will ignore your maintenance issues while you live there, and nickel-and-dime you the second you try to leave.

Mutaz Muqbel

May 17, 2026

L

I just moved to these Townhomes and I love everything about my place it’s quiet James the office manager was very sweet he made my move in easy would recommend 100 percent -Andrea

Louisianagirl318

March 17, 2026

L

Awesome place to live the property manager is so awesome 10/10000 recommend great schools everything about this place is top tier

Lee Lydia

March 14, 2026

B

James is amazing and friendly, he answered all of my questions and was so helpful. I am happy to say I am considering Shiloh Park a future home. Go see James if you are looking to move to Plano!

Brittany Lusk

March 13, 2026

a

(Translated by Google) When are the 2 bedroom apartments (Original) Cuando está los apartamentos de 2 avitaciones

alonso hernandez

March 02, 2026

A

I toured on Friday with a guy named James. He was very thorough made sure to ask what all of my needs are. He even gave my daughter some crayons and a coloring page because she was getting bored. Sadly I'm not moving until March of 2026 but I will definitely be back

Adam Lusk

November 01, 2025

T

James Catlin, Property Manager, is very capable and intelligent. He is the first property manager that Shiloh Park has had in awhile that handles situations with professionalism and facts. He shows genuine concern for resolving problems. Shiloh Park is in good hands with him moving forward!!!

Tyler Berry

September 23, 2025

S

I've delivered to quite a few apartments in the area over the years and hands down, Shiloh Park wins for dumbest layout ever. Building 100 sits between building 500 and building 2000. Parking is a mess. Not a good place.

Samantha B

August 21, 2025

L

Is been 2 months since I moved out !! I haven't received my deposit back!! I need my money !! Unit 1603

Luis Arambula

August 09, 2025

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